Frequently asked questions
Of course we service our Solahart products however we also service other brands including Rheem, Dux and Saxon. Get in touch regardless of which brand you have installed and we can help.
Yes. We service hot water systems. It is recommended that hot water systems are serviced every 5 years to maintain efficiency.
Solahart’s range of Streamline Split System solar water heaters allows you to enjoy all the benefits of Solahart’s advanced solar technology – without the tank on the roof. The Solahart Split System locates the low profile collectors on your roof, with the tank installed at ground level. Alternatively you can choose a Solahart heat pump which uses technology to extract heat from the surrounding air, without solar collectors at all.
All solar water heaters include a gas or electric booster switch to ensure you have hot water even during the colder, darker days of winter and on those occasional cloudy, rainy days. By selecting the right Solahart model for your area and your family’s hot water usage patterns, the use of the booster can be minimised.
If your current hot water system breaks down Solahart Newcastle can have you back in hot water within 24 hours in most instances.
Water heating accounts for around 25% of the average household’s energy usage. Getting your hot water free from the sun not only saves energy, it also saves the greenhouse gas emissions that would have been produced in the generation of that energy. By replacing an electric storage water heater with a Solahart you can reduce greenhouse gas emissions by up to 3.6 tonnes a year*, the equivalent of taking a small car off the road.
The best Solahart unit for your needs will depend on the following key factors:
• The amount of available sun
• Is the area prone to frost?
• The water chemistry in your area
• How many people in the home & their typical hot water usage
To choose the best water heater for your family, call your Solahart Newcastle and make an appointment to speak to an expert who will help you pick the right unit for your current and future circumstances.
By installing a solar water heater system on your property, you are most likely still eligible for STCs. These STCs can be used to reduce the purchase price of your new system and can often save you thousands of dollars.
For a Solahart Solar Hot Water system, each STC represents 1 megawatt hour (MWh) of electricity displaced over a 10 year period. The number of STC’s created varies with the size and model of solar water heater and the region (or zone) in which the unit is installed. The value of an STC is not fixed and varies depending on market factors.
Once you install a solar water heater, the STCs produced can be traded and sold on the open market. You can assign the right to create your STCs to your Solahart dealer who will pay you the value of the STCs as an upfront discount on your system.
This will vary depending on which part of Australia you live in, your current hot water system and hot water consumption, the model of Solahart you install, the orientation and inclination of the system. For example, by installing a Solahart 302KF, one of our most efficient models, you can cut your water heating energy consumption by up to 90%* in the hotter parts (Zone 1) of the country, up to 70%* in the temperate parts (Zone 3) and up to 55%* in the cooler parts (Zone 4). (These financial savings are achievable when replacing an electric water heater on continuous tariff.)
Depending on the size of the system and site constraints, it can take one of our teams half to a full day to install a system. Once our work onsite is complete, we send off your paperwork to your energy provider on your behalf to have your net-metering undertaken. This process is controlled solely by the energy provider.
For over 60 years, we have been setting the standard for solar systems in Australia. Our systems are designed for the harshest Australian conditions. Our solar power systems only use world-leading panels and the world’s best quality inverters. Our solar panels are consistent with Solahart’s quality and performance requirements, using state of the art PERC monocrystalline cells, designed to achieve excellent performance under real conditions, even with low radiation intensity and on clear hot summer days.
By installing a solar power system on your property, you are most likely still eligible for STCs. These STCs can be used to reduce the purchase price of your new system and can often save you thousands of dollars.
For a Solahart Solar Power system, each STC represents 1 megawatt hour (MWh) of renewable electricity produced over 15 years. The number of STC’s created varies with the size and model PV system and the region (or zone) in which the unit is installed. The value of an STC is not fixed and varies depending on market factors.
Once you install a solar power system, the STCs produced can be traded and sold on the open market. You can assign the right to create your STCs to your Solahart dealer who will pay you the value of the STCs as an upfront discount on your system.
Solar PV systems generate electricity from sunlight. The solar panels are made up of many photovoltaic (PV) cells which collect the light from the sun and convert this into DC current. This is fed through an inverter and converted to 240V AC to power your home. The amount of electricity you can produce depends on the number of panels and their efficiency, the size of the inverter, the orientation of your roof and the amount of sunlight in your location.
Your home remains connected to the power grid so that when you generate more electricity than you need, you can feed it back into the grid. Alternatively, you can purchase more electricity from the grid when the sun’s not shining or when your system is not producing enough to meet your requirements.
For residential installations, we offer a great finance plan which makes the switch to solar easier with flexible payment plans. We also accept cash, cheque and credit card payments.
For servicing, we accept cash, cheque and credit card payments.
For more information on our finance options, click here.
The money you save by installing a Tesla Powerwall depends on your individual energy generation and consumption.
We’re able to calculate that for you. Click here to book an in-home appointment.
The Powerwall 2 is rated for installation indoors or outdoors. We can help you assess the optimal location in your property.
Yes. Solahart Bundaberg can supply you with a Battery Ready PV system which enables a Tesla Powerwall to be installed at a later date.
Yes however there may be certain design restrictions based on your current system. Get in touch and we’ll arrange a free on-site assessment as the next step.
The storage capacity of batteries vary by model. We are more than happy to explain the differences and help you assist which product would best suit your own circumstances. Click here to book a free on-site appointment.
Yes. Solahart Bundaberg is a Certified Installer of Tesla Powerwall 2. For more information on the Powerwall 2, click here.